Disclaimers, policies, and legal information


General Disclaimer for Energy work (Reiki, Reflexology, Sound Healing, Shamanic healing, spiritual coaching) Sessions

By booking:  I understand that energy work is a gentle, sometimes hands on, techniques used for stress reduction and relaxation.  I understand that energy work practitioners neither diagnose conditions, prescribe or perform medical treatment, prescribe substances, or interfere with the treatment plan of a licensed medical professional.  I understand that energy work does not take the place of medical care.  It is recommended that I see a licensed physician or licensed health care professional for any physical or psychological ailment I may have.  I understand that energy work may complement, but should not be used as a subsitute for, any medical or psychological care I may be receiving.  I understand that a hands-on or hands-off energy work technique is my personal choice.  I acknowledge that long term energy imbalances in the body sometimes require multiple sessions.  I understand that individual results may vary by client; therefore their effectiveness depends on the client and no guarantee can be made regarding the results of its use.  I understand and agree Raion Zou Holistic Healing, LLC, its owners, and its employees claims no responsibility whatsoever to any person or entity for any liability, loss, or damage caused, or alleged to be caused, both directly and indirectly, as a result of the session I received today.  I also agree to contact my energy work or hypnosis practitioner in the event of any issues that should arise from the session I received today.  I understand that all information shared with Raion Zou Holistic Healing, LLC will be held in the strictest of confidence.  All sessions are fully non-refundable.

General Disclaimer for Hypnosis Sessions

By booking:   I understand that hypnosis is a gentle techniques used for stress reduction and relaxation.  I understand that hypnosis practitioners neither diagnose conditions, prescribe or perform medical treatment, prescribe substances, or interfere with the treatment plan of a licensed medical professional.  I understand that hypnosis does not take the place of medical care.  It is recommended that I see a licensed physician or licensed health care professional for any physical or psychological ailment I may have.  I understand that hypnosis may complement any medical or psychological care I may be receiving.  I understand that light touch may be used, with my permission, during the hypnotic induction process.  I understand that individual results may vary by client; therefore their effectiveness depends on the client and no guarantee can be made regarding the results of its use.  I understand and agree Raion Zou Holistic Healing, LLC, its owners, and its employees claims no responsibility whatsoever to any person or entity for any liability, loss, or damage caused, or alleged to be caused, both directly and indirectly, as a result of the session I received today.  I also agree to contact my hypnosis practitioner in the event of any issues that should arise from the session I received today.  I understand that all information shared with Raion Zou Holistic Healing, LLC will be held in the strictest of confidence.  All sessions are fully non-refundable.

General Disclaimer for psychic (Tarot card, oracle card, Medium, and Astrology) readings

By booking:  I am 18 years of age or older.  I understand that Psyhic (Tarot, Medium, and Astrology) Readings are for entertainment purposes only.  All guidance is subject to my own interpretation.  I agree that any information or guidance provided does not constitute or substitute for legal, psychological, financial, medical, or business advice.  I understand that a non-refundable deposit is required (please see teired rates under "Psychic Readings" page) for the creation of my Astrology chart, and that if I fail to appear for my appointment or to reschedule, this deposit is forfeited.  I understand and agree Raion Zou Holistic Healing, LLC, its owners, and its employees claims no responsibility whatsoever to any person or entity for any liability, loss, or damage caused, or alleged to be caused, both directly and indirectly, as a result of the reading I received today.   I understand that all information shared with Raion Zou Holistic Healing, LLC will be held in the strictest of confidence.  All readings are fully non-refundable.

cancellation and "no-show" policies

All cancellations must be made 24 hours prior to your scheduled arrival time.  Raion Zou Holistic Healing, LLC reserves the right to charge a cancellation fee for the full amount of your scheduled appointment for failure to show or to notify us.  In the case of an emergency, please contact us as soon as possible to avoid being billed for a missed appointment.  Two or more "no shows" or cancellations outside the 24 hour cancellation window will result in pre-payment for all future services.

Class, group, and Workshop Policies and procedures

I understand that I must be on-time for any class, certification program, group, or workshop I have chosen to attend.  I understand that if I am running late, I will contact Raion Zou Holistic Healing, LLC prior to the start of the class I have chosen to attend to notify them.  I further understand that it is at the discretion of the instructor and not guaranteed to permit entrance should I arrive late.  I understand that Raion Zou Holisitc Healing, LLC has a zero-tolerance policy for threatening, intimidating, bullying, or aggressive behavior, and that Raion Zou Holistic Healing, LLC, its owners, and its affiliates reserves the right to remove any attendee who exhibits such behaviors through means up to and including contacting local law enforcement.  I understand that guns, knives, or any other weapons are not permitted on-site.  I understand that illicit substances are not permitted on-site.  Raion Zou Holistic Healing, LLC, its owners, and its affiliates reserves the right to cancel any class, certification program, group, or workshop at any time and for any reason.   Raion Zou Holisitc Healing, LLC will make reasonable effort to notify potential attendees of cancellation.  In cases of inclement weather, please check our social media accounts for updates or please call our general line (412) 596-5025 for more information.  Classes may be transferred to another person with the written permission of the payor and advance notice to Raion Zou Holistic Healing, LLC.  All classes are fully non-refundable. 

merchandise policies and Returns

General merchandise return timelines: 

  • 1 - 7 Days - Store credit or replacement.

  • 7 - 14 Days - Store credit less 50% restocking fee.

  • No goods may be returned beyond 14 days.

Herbs, teas, soaps, scrubs, balms, candles, or aromatherapy products are ineligible for return.  Visibly damaged merchandise is ineligible for return.  Return or replacement of any product is at the discretion of Indigo Owl Culture Shop, its owners, and not guaranteed. 

Consignment returns are at the discretion of the consignor and not Indigo Owl Culture Shop.  If you have made a consignment purchase, please contact the consignor directly.

General Disclaimer for Website Information

The contents of this website are for educational purposes only and are neither intended to  diagnose, prescribe, or treat any disease, condition, or injury nor constitute or substitute for legal, psychological, financial, medical, or business advice.

Questions or Concerns

Please contact us.